Account Director

Role: Account Director
Department: Brand Team
Location: On-site at our Crescent Heights Office, #600, 1000 Centre Street N, Calgary, Alberta
Type of Employment: Full Time (40 Hours Per Week)

The Role: You are a strategic, client-focused leader who thrives at the intersection of business and creativity. You bring strong analytical thinking, exceptional communication skills, and a proven ability to help clients grow while raising the strategic and creative quality of their work.

As an Account Director at Daughter, you lead day-to-day client relationships on major accounts, acting as a trusted advisor and strategic partner. You are responsible for guiding clients through complex brand challenges, delivering high-quality programs, and ensuring work is thoughtful, impactful, and aligned with business objectives.

You will report to the Group Brand Director and work closely with Brand, Project Management, and Creative teams to ensure accounts are and positioned for long-term growth. This role requires both big-picture thinking and hands-on execution, balancing client needs, internal collaboration, and business performance.

‍What You’ll Do: 

• Lead and nurture key client relationships, serving as a trusted strategic partner
• Translate client business goals into clear strategic direction and actionable programs
• Oversee the delivery of high-quality brand-building work across strategy, design, and activation
• Identify opportunities to deepen partnerships and evolve client engagements over time
• Partner closely with Project Management to ensure scopes, timelines, and resourcing support thoughtful, well-run work
• Foster clear communication, strong alignment, and seamless collaboration across teams
• Contribute to long-term account planning and overall account health

‍What Success Looks Like: 

• Clients see you as a trusted strategic partner who brings clarity, perspective, and thoughtful guidance
• Client engagements are focused, well-defined, and managed with care, enabling strong outcomes for everyone involved
• Work consistently reflects a high standard of strategic thinking, creative excellence, and brand value creation
• Client relationships deepen over time, evolving into long-term partnerships built on trust and shared success

‍Who You Are: 

• A strategic thinker with a strong understanding of branding, creativity, and business
• Comfortable leading senior client conversations and navigating ambiguity
• Highly organized, detail-oriented, and confident managing multiple accounts
• Collaborative by nature, with a calm, thoughtful leadership style
• Motivated by creating brand value for our clients

‍Experience:

• 5–7+ years of experience in account management, client services, or related roles, ideally in an agency or client-facing environment.
• Proven track record of managing client relationships, leading teams, and delivering strategic, high-impact work.
• Experience supervising projects from planning to execution, including budgeting and resource management.

‍Education: 

• Bachelor’s degree in Business Administration, Marketing, Communications, Advertising, or equivalent work experience.

‍Knowledge and Skills:

• Strong leadership, communication, and interpersonal skills.
• Strategic thinking with the ability to translate client goals into actionable plans.
• Proficiency with Asana, Google Suite, Microsoft Office, Dropbox, and Harvest.
• Excellent organizational and project management abilities, including multitasking across clients and deadlines.
• Advanced understanding of marketing, branding, and advertising principles, with the ability to analyze data and metrics to inform strategy.

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Who We Are:

Daughter is a brand consultancy turning creative thinking into business results.

We partner with organizations to define, evolve, and steward their brands with clarity and intention. Our work sits at the intersection of strategy and creativity, helping brands make sense of who they are, what they stand for, and how they show up in the world in ways that create real value.

We believe brand impact happens when creative thinking is anchored in strategy and connected to business outcomes. That means making the subjective objective, linking ideas, identity, and storytelling to measurable results and long-term brand value. It’s the power of our thinking as much as our craft.

Our work is guided by two North Stars: Good Days and Brand Impact. Good Days are days when people can meaningfully contribute, supported by clear processes, stable leadership, and space to think. These conditions create the foundation for our best work.

Brand Impact is strategic and creative work that strengthens brands and supports their long-term growth and relevance. Good Days enable Brand Impact, and when our work creates meaningful results, it strengthens the business, creating more stability, more opportunity, and ultimately, more Good Days. This belief shapes how we partner with clients, build teams, and grow the business, with intention, care, and a commitment to work that lasts.

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Why Daughter?:
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We’re creating an environment where people can think deeply, contribute meaningfully, and do their best work. That means fewer distractions, clearer processes, and a shared commitment to quality over chaos. At Daughter, we believe Good Days aren’t accidental, they’re designed.

You’ll work alongside thoughtful, collaborative people who care about both the work and the way it’s made. You’ll partner with clients who value perspective and trust us to help shape their brands. And as Daughter grows, you’ll have the opportunity to help shape the business itself, through leadership, curiosity, and shared ambition.

We also recognize that great work is supported by great benefits. Daughter offers competitive pay, comprehensive health coverage, and perks designed to support your career growth.

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‍This role is M-F in person at our Calgary office.

Interested? Please apply to careers@daughtercreative.com with a cover letter + resume (your cover letter can be the email to us).